Terms and Conditions

Last Updated: April 2026

Welcome to EaseOfBiz (“Platform”, “we”, “us”, or “our”). We operate a professional identity, service commerce, and collaboration graph platform. By claiming a handle, creating an account, or using our services, you agree to be bound by these Terms and Conditions (“Terms”).

These Terms constitute a legally binding agreement between you and EASE OF BIZ, located at 101, Building No. 0399, Ghansoli Gaon, Navi Mumbai, Maharashtra India 400701.

1. The Platform and Accounts

1.1. Account Types

EaseOfBiz provides accounts for Creators (individual human professionals, freelancers, and experts) and Brands (companies, agencies, startups, and NGOs). You must select the correct account type during registration. You must be at least 18 years old to create an account and offer services.

1.2. The @handle

Your @handle is your permanent professional address on the Platform. Once claimed, it is yours for life, provided you do not violate these Terms. The basic handle and public profile are free forever.

1.3. Anti-Impersonation Policy

Claiming a handle with the intent to impersonate another person, brand, or organisation is strictly prohibited. If we determine that you are squatting on a trademarked name or impersonating a notable figure, your account will be immediately suspended, the handle will be released, and you will be permanently blacklisted from the Platform.

2. The Collaboration Graph & Credits

EaseOfBiz operates a verified collaboration graph. When you tag collaborators on a project, or when a booking is completed, professional credits are generated.

The Immutability Rule: Once a project credit is verified by the tagged party, or automatically verified via a completed financial transaction (booking), it becomes a permanent part of the collaboration graph. It cannot be deleted by either the project owner or the credited professional.

2.1. Ghost Profiles

If you tag a collaborator who is not yet on EaseOfBiz, we may automatically generate a “Ghost Profile” to hold their credits. When that professional joins the Platform and claims their identity, those accumulated credits will transfer to their verified account.

2.2. Dispute Resolution (The Flag System)

Because verified credits are immutable, disputes over project ownership or credit accuracy must go through our Flag System. If a project or credit receives multiple flags from different authenticated users, it is escalated to our moderation team. We reserve the right to hide or amend records that are proven to be fraudulent or maliciously inaccurate.

3. Commerce and Bookings

EaseOfBiz allows Creators to list services and accept bookings and payments directly through their profile.

3.1. Commission Structure

Free Accounts: We charge a 10% commission solely on completed bookings.
Founding Members: We charge a reduced 5% commission on completed bookings.

There are no upfront fees or monthly subscriptions required to list services. The commission is deducted automatically at the time of the transaction.

3.2. Payments and Gateways

Payments are processed securely via third-party gateways (including Cashfree, PhonePe, and PayPal). By accepting bookings, you agree to the terms of service of these respective payment processors. EaseOfBiz is not a bank or a payment gateway, and we are not liable for holds or delays imposed by these third parties.

3.3. Taxes and Compliance

You are acting as an independent contractor. You are solely responsible for determining, collecting, reporting, and remitting any applicable taxes (including GST) arising from your services. EaseOfBiz only provides the digital infrastructure to facilitate the booking.

4. Founding Member Upgrade

During our initial launch phase, users may upgrade to a “Founding Member” tier for a one-time fee of ₹199. This unlocks premium features (verified badges, media kit generation, reduced commissions). This is a one-time, non-recurring payment. Because this immediately unlocks digital features and badges, the Founding Member fee is strictly non-refundable.

5. Content Ownership and License

You retain full ownership of the text, images, videos, and portfolio items you upload to your profile. By uploading content, you grant EaseOfBiz a worldwide, royalty-free, non-exclusive license to display, distribute, and reproduce your content across the Platform (including in our discovery directory and your auto-generated media kits).

6. Prohibited Conduct

To protect the integrity of the professional graph, you agree NOT to:

Use the platform to sell illegal, explicit, or highly regulated goods/services.
Create fake projects or tag fake collaborators to artificially inflate your Collaboration Tier.
Scrape, data-mine, or extract the collaboration graph data via automated bots.
Spam brand briefs or client inboxes with irrelevant applications.

7. Limitation of Liability

EaseOfBiz provides the platform on an “AS IS” and “AS AVAILABLE” basis. We do not guarantee that the platform will be uninterrupted or error-free. To the maximum extent permitted by law, EASE OF BIZ shall not be liable for any indirect, incidental, or consequential damages, including lost profits or lost data, arising out of your use of the Platform or your interactions with clients/brands found through the Platform.

8. Termination

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraud, or compromise the safety of the Platform. Upon termination, you lose access to your handle, and we may reallocate it.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.

10. Contact Us

If you have any questions regarding these Terms, please contact us at:

EASE OF BIZ
101, Building No. 0399, Ghansoli Gaon
Navi Mumbai, Maharashtra India 400701
Legal Enquiries: [email protected]
General Support: [email protected]